Frequently Asked Questions

Recent

 

Can I change the username on my binx account?

At the moment, Binx member names are not editable.

Can I submit Steam game keys to Binx?

At the moment we are not set up to accept game keys from anyone but our service partners.

We have an ever growing gam pool and use the services of our key partners to ensure that all the keys won are of the highest quality. We appreciate members wanting to share quality keys with us too and will be looking to incorporate that ability in the future.

How can I remove/update my email from your weekly newsletters?

Just email our team here and we will see your email is removed from the Binx newsletter.

Once done, we will email you a confirmation of the removal as well.

How can I delete my Binx.tv account?

One does not just 'delete' a Binx account ... 😉

No. Of course, we can help. Send and email to us here and our team will remove your account from circulation as well as see your email removed from our weekly newsletters.

Accounts are never, really, deleted, though. We set them aside and keep your username unique for as long as we are able. So, should you wish to return, reach out to our team again and we will do our best to renew account access.

 

 

BinxCoins

 

What can I do with my BinxCoins?

Once you have BinxCoins in your BinxWallet, you can:

    • Exchange coins for games!
    • Play Spin2Win chat games, for a chance to win even more coins.
    • Donate coins to members.

 

How can I earn BinxCoins?

You can earn BinxCoins by:

 

Can I migrate my BinxCoins and preferences?

The only time you can migrate BinxCoins and account preferences is when you first link your Twitch.tv account to Binx.tv.

As soon as you request a link with Twitch.tv, a window will popup, giving you a 'Yes/No' choice on migrating your old member account information. If you choose 'yes', your data will migrate. If you choose 'no', that information is locked and not accessible anymore.

For security sake, that data is locked to you and to us.

How can I earn BinxCoins @ Spin2Win

You need to meet three requirements in order to earn BinxCoins with every Spin2Win spin:

  1. Be a Binx community member,
  2. Connect your Youtube account,
  3. Verify your Binx member account ( with Steam or Binx ).

Once met, you are earning BinxCoins with each and every spin or chat game round!

Be sure to maximize your winnings by linking all your social accounts through your Binx member settings page.

How can I maximize my Spin2Win BinxCoin Payouts?

Verified Binx community members earn +20bc with every spin they enter.

To earn more with every spin you can:

For a possible grand total of +60bc with each and every Spin2Win spin!

Important note: If you make any of the above connections outside of Binx.tv, it may take up to 24 hours for the service to recognize your connections and begin granting your extra BinxCoins. If you want a more immediate update, be sure to make all these connections right through your member settings page.

 

 

Spin2Win

 

Can I submit Steam game keys to Binx?

At the moment we are not set up to accept game keys from anyone but our service partners.

We have an ever growing gam pool and use the services of our key partners to ensure that all the keys won are of the highest quality. We appreciate members wanting to share quality keys with us too and will be looking to incorporate that ability in the future.

I was thinking am i able to host a spin2win and if so could you help me?

At the moment, Spin2Win is not able to be streamed from member accounts.

Plans are in the works for a 'YourSpin2Win' game to come out later this year (2017), though. This app offering will be designed to be hosted off your personal systems and shared with your followers any time you want.

Binx will supply game keys and account management for the coming offering. Allowing members to use Spin2Win to boost their follower counts with ease.

What can I do with my BinxCoins?

Once you have BinxCoins in your BinxWallet, you can:

    • Exchange coins for games!
    • Play Spin2Win chat games, for a chance to win even more coins.
    • Donate coins to members.

 

How can I earn BinxCoins?

You can earn BinxCoins by:

 

I’ve connected my Steam account, but still have an unverified member account.

Make sure that:

  • Your Steam profile is be set to public.
  • Your Steam account must have at least $25 worth of games in your library in order to complete verification.

 

I’ve connected my YouTube account, but still get a message to register in Spin2Win chat.

Did you link to the correct YouTube channel?

It’s possible to have multiple channels associated with a YouTube account. When connecting your YouTube account with Binx, you’ll be given an opportunity to select which channel that you wish to link. This must be the same channel that you’re viewing the Spin2Win stream with.

Why does the Spin2Win channel keep changing?

The Spin2Win game is hosted on a streaming server and that connection can sometimes be lost.

When our team is alerted to downtime, we relaunch as fast as we can. Sometimes we are able to relaunch within a short enough time that Youtube does not generate a new link Other times, however, Youtube resets our live stream link and then archives the previous video as an archive.

We encourage you to bookmark the main BinxTV YoutubeGaming live stream tab. Visiting this YoutubeGaming tab will always showcase the most recent live stream of the Spin2Win game.

Note: As streams get archived, likes and dislikes go along with them. So, if you like the stream once and then see it is not updated for you on a new stream, like it again. It helps us in spreading the word and you in sharing the stream with your friends 🙂

What is done about cheating on the Spin2Win game?

There are a few things we do not allow inside the Spin2Win games:

  • Alt ( alternative ) accounts
  • Swearing
  • Bullying
  • Chat advertising ( or sub calls )

Since the games inception we have had issues with people attempting to cheat the game. Mostly through the use of Alt accounts. Alternative accounts that allow a single user to enter a !Spin more than once.

We fight this in two ways right now;

  1. We have an active family of moderators ( "mods" ) that are always in chat and looking for Alt accounts call outs. If you see an account you think might be an account, make a call out to any Mod you see in chat and we will check the user out. You can also email us <[email protected]> with the time you saw the Alt and their username. Our team will check logs and look into the account.
  2. Accounts that were created since the launch date of Spin2Win are not allowed to enter !Spin's at the moment.

We are working on ways to handle cheaters in the games. Some in secret and some you will see as the service updates rollout. But, bottom line, we depend on community call outs more than anything else. So, if you see anyone being uncool, let us know and we will deal with it for you 🙂

How can I be a moderator in Spin2Win?

Spin2Win moderators are chosen from amongst the moderator ranks. So, the best way to become a moderator is to make yourself known within the game chat. Be present for a collection of spins and make your wishes known to the moderators that you run into.

The moderators will be looking for people who are helping other players with their questions, introducing new players to the chat games and just keeping an eye on everyone staying civil and nice to each other.

The existing moderators pay attention to community members who step up and help out during spins. So, being a good community member is a great start.

How can I earn BinxCoins @ Spin2Win

You need to meet three requirements in order to earn BinxCoins with every Spin2Win spin:

  1. Be a Binx community member,
  2. Connect your Youtube account,
  3. Verify your Binx member account ( with Steam or Binx ).

Once met, you are earning BinxCoins with each and every spin or chat game round!

Be sure to maximize your winnings by linking all your social accounts through your Binx member settings page.

 

 

Binx.tv Membership

 

Can I change the username on my binx account?

At the moment, Binx member names are not editable.

Can I submit Steam game keys to Binx?

At the moment we are not set up to accept game keys from anyone but our service partners.

We have an ever growing gam pool and use the services of our key partners to ensure that all the keys won are of the highest quality. We appreciate members wanting to share quality keys with us too and will be looking to incorporate that ability in the future.

How can I remove/update my email from your weekly newsletters?

Just email our team here and we will see your email is removed from the Binx newsletter.

Once done, we will email you a confirmation of the removal as well.

How can I delete my Binx.tv account?

One does not just 'delete' a Binx account ... 😉

No. Of course, we can help. Send and email to us here and our team will remove your account from circulation as well as see your email removed from our weekly newsletters.

Accounts are never, really, deleted, though. We set them aside and keep your username unique for as long as we are able. So, should you wish to return, reach out to our team again and we will do our best to renew account access.

Is there an age limit to be a Binx member?

We do not have an age limit to be a Binx member.

The streaming services we work with might. You will want to check with them to be sure your streams can be linked given your age. Yet, we do not share anything age-non-appropriate on the sites we manage or through the apps we support. So, you can consider us a 'family friendly' service for all ages 🙂

Migrating old member accounts to the new Binx site

The new Binx.tv member site is no longer using the Twitch.tv account services. We have a whole new member account service that allows for easy Twitch and Youtube linking and we invite you to migrate older accounts to the new site by following these few steps:

  1. Register a new member account here.
  2. Confirm your email address by following the link that is emailed to you.
  3. Connect your Twitch.tv account and choose to 'Migrate Previous Binx Account'.

That's it.

Following these three steps will allow us to migrate your previous account settings to the new site and bring over all your BinxCoin winnings as well.

Important!! If you choose 'No' when asked to migrate your Twitch.tv account, there is no going back. Your previous account preferences and BinxCoin winnings will not be recoverable. Email us if you find yourself with this issue.

I lost my game keys with the new site

Unfortunately, game keys will not have migrated from the old member site to the new one.

If you find that you lost a key when the new member site was launched, email us and we will see if we can be of help.

Can I migrate my BinxCoins and preferences?

The only time you can migrate BinxCoins and account preferences is when you first link your Twitch.tv account to Binx.tv.

As soon as you request a link with Twitch.tv, a window will popup, giving you a 'Yes/No' choice on migrating your old member account information. If you choose 'yes', your data will migrate. If you choose 'no', that information is locked and not accessible anymore.

For security sake, that data is locked to you and to us.

 

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